Customers have a lot of questions in mind when buying a product.These are genuine concerns and as a manufacturer it is our responsibility to clarify
Concerns while buying flange safety spray shields:
1.Price ? All our shields are very affordable...Infact we are the cheapest.
2.So are you compromising on the quality ? Absolutely not! All our Flange Safety shields are better than the best.
3.What is the guarantee? All our shields come with 18 months free replacement guarantee for you.
4.Who are your Customers ? Shell ,Total,Fresnius Kabi,TATA,BASF,ADM and many many more...
5.What is the shipment time ? Depending on the type of shield....immediate to 3 weeks..
6.What is the catch ? We work on low margins and reasonable marketing budget.
7.How do you accept payments ? We accept payments through Banks in USD.
8.Any hidden charges ? No! We are absolutely transparent and woman owned business.
9.Any Local taxes applicable ? No local taxes are charged.
10. How do you ship 🚢 ? Through DHL or customer can arrange a pickup.
11.What are other 🚢 companies? FEDEX / UPS
12.Are packaging charges included ? Yes all the charges are included.
13.How to place order ? Send us an inquiry - info @indanasteel.com - you will receive a quotation with discount on quantity - send us your purchase order - Proforma will be sent with acceptance - Payment to be made in USD - Material gets shipped as promised in the quotation- Happy 😃 Customer.
14. Quality certifications ? ISO:9001, ISO:14001 and OSHAS 18001
We are a customer centric company and we will be always at your service.Never hesitate to get back to us for any clarification.We are happy to help...like always we appreciate our Customers for being kind to us.
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.” - Mahatma Gandhi
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